Terms and Conditions (“Terms”)

Last updated: 19th March 2021

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.k-linefoods.co.za website operated by K-Line Foods (“us”, “we”, or “our”).

By using this website or any sub-site accessible on this website, the user (“user” or “you”) accepts, without limitation or qualification, the Terms and Conditions set out below and any additional Terms and Conditions set out in any sub-site. If you do not agree to these Terms and Conditions, you should exit the website.


You will need to register with K-Line Foods to place an order for products through this website.

In return for allowing you to use the K-Line Foods website and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation K-Line Foods has is immediately null and void.


All dishes displayed on our website are subject to availability. If any goods you ordered are not immediately available or are not available at all, we will let you know as soon as possible. Dishes are only available for delivery in Cape Town.

The stated prices on our website are in South African Rand and are only valid and effective in South Africa.
Prices are subject to change without any prior notice. All of our prices exclude the delivery fee.

We will use our best efforts to accurately display the goods, specifically regarding their colour, description and price. Please remember however that the way you see the dishes is also dependent on the device that you are using to access our websites. We cannot guarantee that the goods you receive will look exactly as you have seen it.


Unless otherwise agreed in writing signed by an officer of K-Line Foods, all delivery dates are estimates. Delivery can take place anytime between 12pm and 5pm on the delivery date unless otherwise arranged. K-Line Foods shall use its reasonable efforts to deliver all orders within the time specified; however, in no case shall K-Line Foods be liable for any expense, loss or damage whatsoever suffered by you as a result of the K-Line Foods’ failure to deliver your order by the specified date.

Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by K-Line Foods.

K-Line Foods has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that K-Line Foods shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Warranty and Disclaimer

K-Line Foods warrants that the purchased Product is free from defects in materials and workmanship at the time of delivery. If an analysis is stated on the face of the Invoice, it is not intended to be a complete analysis and is not to be regarded as a specification or warranty, unless specifically stated in writing to be such. Images are for illustration purposes only, and products may differ to that of the images shown.

Your right of cancellation

You may cancel the contract by notifying us no later than 24 hours before we deliver the goods that you are cancelling the contract. We strongly recommend that you do this by using our online contact form.

Limitation of liability

To the fullest extent permitted by applicable laws, K-Line Foods nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if K-Line Foods has been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall K-Line Foods’ total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.

Acceptance of Orders

Your order is accepted and an invoice is created when we take payment for the goods you have ordered and not before. For instance, an invoice is created at the point when we take payment for the goods you have ordered. Until the goods are despatched we may reject, and you may cancel, the order.

Exceptions apply to orders for personalised items and goods made to your order which, in most cases, cannot be cancelled by you once you have received email confirmation of your order. Following formation of the contract, we shall continue to own any goods ordered until we have received payment in full from you even though the goods may have already been delivered to you.

Confirmation of your order must be sent via email to orders@k-linefoods.co.za, by Whatsapp-ing number +27 724 896099 or placed via our online shop.

Confirmation of payment will secure your order. Our payment methods are EFT, Snapscan or card facilities.

Any goods supplied will conform to the contract.

Complaints and comments

If you have any complaints or comments about our website or any of the products supplied to you, please contact K-Line Foods through the Contact section on the website.

Contact Us

If you have any questions about these Terms, please contact us.